Privacy policy

1. Introduction

Data protection is a matter of trust, and your trust is very important to us. We respect your privacy and your individuality. That’s why protecting your personal data is one of our main concerns. This privacy statement is intended to help you understand what we can do with the personal data we obtain from you.

By providing us with your personal data, you agree to our Privacy Statement and consent to our collection, use and disclosure of your personal data as described in this Privacy Statement. If you do not agree with this statement, please do not provide us with your details.

We may update this privacy statement from time to time. We recommend that you consult this page regularly to ensure that you have read the most recent version.

2. Definition of personal data

Personal data is any information relating to an identified or identifiable individual.

3. Collection of personal data

You have the choice to provide us with personal data. We will only collect the personal data you choose to share. In some cases, we may give you the opportunity to choose whether you wish to receive information from us or from trusted third parties.

You can provide us with personal data if you contact us by e-mail, telephone or network.

By providing us with personal data, you fully understand and clearly consent to the collection and processing of such data. Such processing will be in accordance with this privacy statement.

4. Use of personal data

Data protection is very important to us. That’s why we strictly adhere to the legal requirements of the Federal Data Protection Act when collecting, processing and using your personal data.

We collect, store and process your data only for the complete execution of your orders (including subsequent warranty services), for our customer service, for technical administration and for internal marketing purposes.

5. Disclosure of personal data

We do not disclose your personal data to third parties.

6. Security

We use encryption to transmit your personal data securely. We use SSL (Secure Socket Layer) encryption. Absolute protection cannot be guaranteed. However, we use technical and organizational measures to protect our website and other systems against loss, destruction, access, modification and distribution of your data by unauthorized persons.

7. Use of cookies

To make the use of the website more pleasant, cookies or other tracking devices are used, which may automatically record personal information.

Users are reminded that search and browsing data may be processed by us for the purpose of advertising targeting, in compliance with the Data Protection Act. This data is then used, in particular for advertising purposes, statistical analysis, location-based advertising, or analysis of user behavior to personalize the advertising they receive.

8. Informing the public about follow-up controls

We would like to inform Internet users that recent versions of the main browsers not only allow you to oppose the storage of cookies, but also to organize browsing sessions at the end of which all cookies installed during that session are automatically deleted, regardless of their expected lifetime, thus better protecting tracking data.

9. Google Analytics

This website uses Google Analytics, a web analysis service provided by Google Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers, which may be located outside of Switzerland, including in countries with a lower level of data protection. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also disable Google Analytics completely by using the following add-on: http://tools.google.com/dlpage/gaoptout. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. You also agree to Google’s terms of use.

10. Right of access and rectification

In accordance with the Federal Data Protection Act, you have the right to information, opposition, access and rectification of your personal data.

Consequently, you have the right to request that information concerning you be corrected, completed, clarified, updated or deleted if it is inaccurate, incomplete, ambiguous or out of date.

This right can be exercised at the following address: contact@ybconciergerie.com

This privacy statement is based exclusively on the Swiss Federal Data Protection Act (DPA).

12. Contact / Customer service

For any information, you can send us your request directly via the contact page.